Shipping Policy

1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once processed, your order will be shipped promptly.
2. Delivery Time
Delivery typically takes 7–12 business days depending on your location. Please note that delivery times may vary due to external factors or high demand.
3. Shipping Charges
We offer complimentary shipping on all orders—no extra costs at checkout.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your order anytime on our Track Order page.
5. Tracking Updates
Tracking information may take 2–4 days to update after shipment. Please allow some time for the system to reflect the latest status.
6. Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
7. Delays & Issues
While we aim to deliver on time, delays may occur due to logistics, customs, or unforeseen circumstances.
8. Lost or Missing Packages
If your order shows as delivered but you haven’t received it, please contact your local courier. You can also reach out to us for support.
9. Contact Us
For any questions, contact us at:
aivuehelp@gmail.com